Terms

§ 1 Scope

These Terms apply to all contracts between LB24 International GmbH ("Provider") and its customers for the use of Quorb. This service is exclusively for businesses as defined by Section 14 of the German Civil Code. Conflicting customer terms do not apply.

§ 2 Subject of Contract

Quorb is software for AI-supported generation of product and lifestyle images based on product photos provided by the customer.

§ 3 Registration

Use requires an account. Upon registration, the customer confirms acting as an entrepreneur and keeps their access data secret.

§ 4 Plans and Credits

Depending on the plan, the customer receives a credit allowance. One credit corresponds to one final standard image; Premium quality or “protect label” costs 3 credits, fashion on humans 4 credits, and 4K output an additional 2 credits. Drafts are free within the scope of fair use of up to 10 drafts per credit of the plan allowance; background removal during upload is free of charge. Unused credits are carried over to the following billing period for one month, whereby the balance can be at most double the monthly allowance; thereafter they expire. Add-on packages can be purchased at any time in any plan by customers with an active subscription, are valid for 12 months from purchase, and are consumed after plan credits. New accounts receive a one-time bonus of 20 trial credits.

Automatic top-up. Customers with an active subscription can switch on automatic top-up in their account (off by default). The customer selects an add-on pack, a minimum balance (10, 20, 50 or 100 credits) and a monthly limit of 1 to 10 top-ups. By switching it on, the customer authorises Quorb to charge the stored payment method with the price of the selected pack without further confirmation whenever the balance falls below the chosen level after a generation and the monthly limit has not been reached. Credits are added after successful payment; the customer receives an invoice by email for each top-up. If a payment fails or the bank requires additional confirmation, automatic top-up is paused and the customer is notified. Automatic top-up can be switched off at any time in the account and ends automatically when the subscription ends.

§ 5 Prices

All prices are subject to applicable value-added tax.

§ 6 Term and Termination

Monthly plans can be cancelled at the end of the respective month, annual plans at the end of the term. The right to extraordinary termination remains unaffected.

§ 7 Usage Rights

The customer receives all commercial usage rights to the generated images, without time or spatial restrictions, insofar as such rights arise.

§ 8 Customer Obligations

The customer only uploads their own products or images for which they possess the necessary rights. They shall not depict real persons without their consent and shall not generate illegal, misleading, or infringing content. In the event of violations, they shall indemnify the provider against third-party claims.

§ 9 AI Labeling

Generated images are marked as AI-generated in the metadata. The customer shall not remove this labeling and shall observe their own labeling obligations, for instance under the AI Act.

§ 10 Availability

The provider strives for high availability but does not owe a specific availability level. Maintenance will be announced where possible.

§ 11 Liability

The provider is liable without limitation in cases of intent, gross negligence, and injury to life, body, or health. In cases of slight negligence, they are only liable for the breach of essential contractual obligations, limited to typical, foreseeable damage. Liability under the Product Liability Act remains unaffected.

§ 12 Data Protection and Data Processing

Insofar as the provider processes personal data on behalf of the customer, the parties shall enter into a data processing agreement according to Art. 28 GDPR. Otherwise, the Privacy policy applies.

§ 13 Changes to Terms

The provider may change these Terms with effect for the future. Changes will be communicated in text form at least four weeks in advance; if the customer does not object within this period, they are considered accepted. This consequence will be pointed out in the notification.

§ 14 Final Provisions

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. The place of jurisdiction is Hannover.